1 Course Introduction
- Introductions and course logistics
- Course objectives
2 Troubleshooting Horizon Connection Server
- Identify general troubleshooting techniques for Horizon Connection Server
- Explain how to use logs to identify common Horizon Connection Server problems
- Describe Active Directory (AD) Lightweight Directory Service (LDS) Replication
- Discuss Horizon Connection Server Replication common issues
- Explain how to interpret Horizon Connection Server logs
- Compare successful and unsuccessful logs from common infrastructure administration tasks
3 Troubleshooting Unified Access Gateway
- List and identify common UAG deployment issues
- Explain how to monitor the health of a Unified Access Gateway deployment
- Identify and Troubleshoot UAG certificate issues
- Explain how to monitor, test, and troubleshoot network errors using tcpdump and curl
- Detail general Unified Access Gateway troubleshooting methods
4 BLAST Configuration
- Discuss BLAST Codecs and Encoder Switch settings
- Describe how to verify BLAST configuration using logs and settings
5 Optimizing BLAST
- List general BLAST optimization recommendations
- Summarize BLAST tuning recommendations that apply to WAN connections
- Summarize BLAST tuning recommendations that apply to work-from-home and home-office-to-cloud use cases
- Describe recommended tuning options to increase display protocol quality for all use cases and applications
6 Troubleshooting VMware Horizon Connections
- Explain VMware Horizon connections
- Describe the role of primary and secondary protocols in VMware Horizon connections
- Describe HTML Client Access Connections
- Describe Horizon Connections Load Balancing
- Describe timeout settings, supported health monitoring string, and suitable Load balancer persistence values
- Identify troubleshooting steps for failing Horizon Load Balancer connections
- List the steps for troubleshooting VMware Horizon connections
7 Troubleshooting VMware Horizon Certificates
- List VMware Horizon certificate functions
- Describe VMware Horizon certificate scenarios
- Discuss potential challenges related to certificates in VMware Horizon
- Describe the troubleshooting approach to Horizon certificates issues
8 Cloud Pod Architecture
Describe Cloud Pod Architecture troubleshooting scenarios
