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CLFNDU - Understanding Cisco Collaboration Foundations v1.1

Course Summary:

The Understanding Cisco Collaboration Foundations (CLFNDU) v1.1 course gives you the skills and knowledge needed to administer and support a simple, single-site Cisco® Unified Communications Manager (CM) solution with Session Initiation Protocol (SIP) gateway. The course covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools. In addition, you will learn the basics of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities. This course also earns you 30 Continuing Education (CE) credits towards recertification. This course does not lead directly to a certification exam, but it does cover foundational knowledge that can help you prepare for several professional-level collaboration courses and exams: • Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) 350-801 => Implementing Cisco Collaboration Core Technologies (CLCOR) • Implementing Cisco Collaboration Applications (CLICA) => 300-810 Implementing Cisco Collaboration Applications (CLICA) • Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) 300-815 => Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) • Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) => 300-820 Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) • Implementing Automation for Cisco Collaboration Solutions (CLAUI) => 300-835 Implementing Automation for Cisco Collaboration Solutions (CLAUI)

Course Duration: 5 days


Course Content:

Outline

  • Define Collaboration Technology and Benefits
  • Administering Initial Parameters for Cisco Unified Communications Manager
  • Exploring Endpoints and the Registration Process
  • Exploring Codecs and Call Signaling
  • Managing Users in Cisco Unified Communication Manager
  • Describing a Basic Dial Plan
  • Describing Class of Service
  • Enabling Endpoints and Features
  • Describing the Cisco ISR as a Voice Gateway
  • Exploring Cisco Unified Communication Manager Media Resources
  • Reporting and Maintenance
  • Exploring Additional Requirements for Video Endpoints
  • Describing Cisco Unity Connection

Lab outline

  • Configure Cisco Unified Communication Manager Initial Parameters
  • Configure the Cisco Unified CM Core System Settings
  • Deploy an IP Phone Through Auto and Manual Registration
  • Administer Endpoints in Cisco Unified Communications Manager
  • Create a Local User Account and Configure LDAP
  • Adding Users in Cisco Unified Communications Manager
  • Create a Basic Dial Plan
  • Explore Partitions and Call Search Spaces
  • Explore Private Line Automatic Ringdown (PLAR)
  • Deploy an On-Premise Cisco Jabber® Client for Windows
  • Implement Common Endpoint Features
  • Implement Single-Site Extension Mobility
  • Configure Jabber
  • Configure Voice over Internet Protocol (VoIP) Dial Peers
  • Configure Integrated Service Digital Network (ISDN) Circuits and Plain Old Telephone Service (POTS) Dial Peers
  • Control Access to Media Resources
  • Use Reporting and Maintenance Tools
  • Explore Endpoint Troubleshooting Tools
  • Examine the Integration between Unity Connection and Cisco Unified CM
  • Manage Unity Connection Users