WalkMe – Digital Adoption Platform
Maximize system utilization – Accelerate digital transformation in large organizations
Overview
In the digital transformation journey, many organizations face challenges not from technology itself, but from end-users—the people directly operating the new systems. Investing millions of dollars into platforms such as SAP, Oracle, Salesforce, Core Banking, CRM, HRMS, etc., cannot bring maximum value if users don’t know how to use them effectively, perform actions incorrectly, or overlook important features.
WalkMe is the world’s leading Digital Adoption Platform (DAP) that helps organizations guide, train, and automate user actions directly on the systems being used—without needing to modify source code or interfaces.
WalkMe is the bridge between technology and people, making digital transformation a practical reality.
🔹 Banking – Financial Services – Insurance (BFSI)
Complex business systems (Core Banking, LOS, CRM, SAP...)
High compliance requirements and accuracy in every operation
Thousands of users across multiple branches
WalkMe helps standardize operations, reduce business errors, accelerate system adoption, and ensure process compliance.
🔹 Large enterprises and multi-industry corporations
Operating across multiple systems (ERP, CRM, HRMS...) with diverse user groups
Difficulties in centralized training and high technical support costs
WalkMe automates training, personalizes guidance by role, and reduces the burden on IT and operations teams.
🔹 Government agencies and public administrative units
Deploying digital public services and internal management systems
Staff with varying levels of technological proficiency
WalkMe increases accessibility to technology, enhances the effectiveness of digital government implementation, and shortens system learning time.
🔹 Organizations implementing or upgrading systems
Concerns about low adoption rates of new systems affecting project timelines
Need for onboarding tools and post go-live performance assurance
WalkMe ensures users do it right the first time, speeds up deployment, and optimizes the system experience journey.
| Feature | Description |
|---|---|
| ✅ Interactive Walk-Thru | Step-by-step guidance directly on the system interface |
| ✅ Automation of repetitive processes | Reduces time and risks from manual operations |
| ✅ User behavior analytics | Identifies bottlenecks for continuous improvement |
| ✅ Self-help center | Enables users to resolve issues independently |
| ✅ Personalized experience | Tailored content for each role, department, or system |
With over 15 years of experience in IT training and digital transformation consulting, QNET is the official consulting and implementation partner of WalkMe in Vietnam under strategic collaboration with SAP.
We provide:
• Tailored solution consulting based on your organization’s model
• User journey design
• Platform implementation and internal admin team training
• Ongoing support with behavior analytics and continuous optimization
Contact Us for WalkMe Solutions
Let WalkMe and QNET help your organization accelerate digital system adoption, optimize performance, and ensure standardized digital behavior across your entire workforce.
📩 Email: info@qnet.edu.vn
🌐 Website: www.qnet.edu.vn
📞 Hotline: 0376 756 666
